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ALL DELIVERIES ARE FREE TO ANY UK DESTINATION.
DELIVERY
We deliver your order right away. We will normally send your order to you in 3 business days. International orders are generally received in under 7 business days.
If your item is not in stock, we will email you before deciding how to proceed.
All items are inclusive of VAT (17.5%)
UK POSTAL METHODS
All UK deliveries are FREE.
We use Royal Mail and retain proof of postage. We cannot accept responsibility for items that have not been received.
Please kindly ensure that there will be someone to receive larger parcels at the delivery address.
If you feel that this may be a problem, we recommend that you give us a work address.
OVERSEAS POSTAL METHOD
For items up to 2kg we use Royal Mail International Signed For Airmail Packets
Delivery times vary according to each country but typically the aim is between 3-5 working days.
All items are insured up to £500 and can be tracked until they leave the UK.
For items over 2kg we use Royal Mail Global Priority.
Guaranteed delivery in 3-5 working days, depending on destination.
All items are insured up to £500 and can be fully tracked
RETURNS AND EXCHANGES
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. We are confident that you will be delighted with your new purchase but if for any reason we fail to meet your expectations you may return goods in perfect condition to:
17, Princes Arcade,
Piccadilly,
London,
SW1Y 6DS
UK
If returned within 1 month of purchase we will gladly exchange the item or issue a credit note. A full refund will only be issued if the goods are returned within 15 business days of receipt. Your receipt will be required for proof of purchase and any refunds will be made by original payment method.
We advise customers to insure all packages when returning goods as we cannot accept responsibility for any goods returned that we do not receive. Payment of return postage and any overseas duty is the responsibility of the customer.
Please allow 7 business days for returns to be processed once they reach us and a further 5 days for any refund to appear in your account.
If you need to reach us, please call us on +44 (0)20 72875757 or Email:
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We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
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