Mystery Shopper

About Cambridge Bid

Creating a world-class experience for all who visit, live and work in Cambridge, a global city

 

Cambridge is a global city at an important time in its development - seeking to balance the fast-growing business sector, its place as a prime visitor destination and its role as a great seat of education and learning. Its challenges include moving people in and around the city, managing air quality and ensuring it remains a great place to live and work for all. Cambridge BID plays a key role in responding to these challenges.

 

What is the project?

Cambridge BID facilitates two mystery shop visits to participating businesses giving them a unique opportunity to understand how they are viewed by their current and prospective customers.  The project provides businesses with a comprehensive breakdown of the mystery-shop via de-brief sessions as well as opportunities for staff to take part in training that common areas for improvements.

 

There are different categories such as cafes, restaurants, hotels, leisure and retail to name a few and each category has a winner and runner up who receive prizes at the BID Awards evening, which will be in January 2022.

 

We have recently had feedback from our first secret shopper and are absolutely thrilled to say we got 100% in all areas that include, products, image, service, sales, local knowledge and overall impression.

Here are some of the feedback highlights.

Office Essentials You'll Love!

 

Have you missed that vibe you get in the work place?

 

The pandemic has given people experience of working in lots of different ways, especially working from home and via zoom calls, but nothing beats the interaction you get when face to face with your work colleagues.

With the Coronavirus Furlough Scheme coming to an end and students and children back to education we are all hoping to go back to business as usual with a few social measures in place to make it feel normal again.
Getting back into the swing of things after working from home or time off is never easy but we’ve put together a work edit to help you adjust back into your working life and make the transition smooth and painless!

From luxury leather briefcases and work bags to matching accessories and office essentials, here is some inspiration to add colour and fun into your work day.

What is Saffiano Leather?

 

For any bag lover, leather connoisseur, or those who work within the industry, it is well known that there is a lot of terminology associated with the profession. However, when it comes to buying a leather product, all you need to know is a little bit about leather types and textures. This is where we come in! A part of our expertise here at SageBrown is our product knowledge. We can tell you what you want and need to know, ensuring that all our customers leave feeling confident and happy with the products they have purchased. Over the course of this blog, we will be looking at Saffiano-textured leather, what it is, why it is becoming an increasingly popular style and how to look after it.

BE INSPI(RED)

 

2021 is in motion, it’s a brand-new year and we are all looking forward to getting back to normal. We all need something to look forward to at the moment and February has two important dates to add to our already (not) full social calendars!!!

A big date for us here at SageBrown and to our valued Chinese customers is Chinese New Year, starting 12th February. Although we are missing our international residents, students and tourists, we will still be celebrating with you and looking forward to your return to our highstreets. In the meantime, check out some of our best-selling red coloured products below, ideal gift ideas for Chinese New Year celebrations, bringing luck and good fortune for the year to come

 

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Overlapping with Chinese New Year is Valentine’s day on February 14th and in the words of John Paul Young, “Love is in the air”! With local and global restrictions in place, Valentine’s Day may be a little less conventional this year and dinner dates and cinema trips may end up being takeaways and movie nights in, but there are no excuses not to send a gift to someone you love! We’ve included a few of our favourite gift ideas for Valentine’s Day in this blog, perfect for him and for her!

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